More L.A. Weight Loss Stores Close Their Doors
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Updated: 6:08 PM Jul 31, 2008
More L.A. Weight Loss Stores Close Their Doors
Members at L.A. Weight Loss say they are concerned about being refunded for pre-paid services.
Posted: 11:09 PM Jul 30, 2008
Reporter: Janet Kim
Email Address: janet.kim@wkyt.com
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More customers at L.A. Weight Loss centers in central Kentucky are reporting closures.

We've learned that the Frankfort store is now closed. Members there were told to go to the two Lexington locations instead, but both of those have shut down as well.

Members say they're concerned about how they'll be refunded for pre-paid services.

L.A. Weight Loss member Marcie Morrow says last week it was business as usual at her L.A. Weight Loss at Beaumont Centre, but this week was a different story.

"I went in there yesterday to do my normal weigh in, and the door was locked; the lights were off," says Morrow.

After contacting the fitness program's district manager, Morrow says she and other confused members were told the two Lexington L.A. Weight Loss centers were shutting down, and it was unclear how and if they would be refunded their money.

WKYT tried contacting L.A. Weight Loss managers at the Hamburg Pavilion but employees didn't comment and would not confirm whether offices were closing down.

However, Morrow says she was already given some options for her time and money lost, but it didn't include money back.

"She also suggested that maybe we take what fund we were due out in product as a trade out, but at this point, I don't need any product, just the service promised," says Morrow.

Morrow says she spent $2,000 on the program but credits it for helping her lose 60 pounds.

"My feelings are hurt because I had been doing so well, and I wanted to finish it," says Morrow.

So far members tell us they haven't received any written notice about a closure.


Latest Comments

Posted by: Current Employee Location: San Diego on Aug 22, 2008 at 09:47 PM

Update on the San Diego LATO (Corporate owned take over centers) in the San Diego Market: It looks like corporate is starting to shut down the San Diego market as well now. 3 Centers just closed the doors recently, and the centers in Chula Vista, El Cajon are rumored to be closing soon as well. That will leave only the Mission Vally, Poway and Oceaside locations open and only 3 out of the original 9 that were in operation (La Jolla was closed quite some time ago). in the San Diego area. (edited)
Posted by: Misty Location: Lexington on Aug 17, 2008 at 05:11 PM

This is such a shock. I am a new customer to LA Weight Loss, so now I am out 798.00 for the program and have already preaid 150.00 for produts that I have not received. As a ocnsuer what are we supposed to do? I hae contacted every person I have ben givena reference for, but have been gien the run around and have not gotten replies This is SO unfair and unethical that these scumbag franchise owners didnt even give any notice. Is it so much to ask to receive at least a letter? There has to be something we can do.
Posted by: Anonymous Location: Lexington on Aug 1, 2008 at 08:14 PM

I can tell you for a fact if the company is filing for bankruptcy no clients nor employees will be paid for their last hours worked and NO REFUNDS either. no employees knew what was going on. Only the district manager and the owner. Nobody wanted the centers to close, but with the economy, buisness like these slow down, and there is not as much money to spend. As of today there was a sign on the Beaumont center door that said "closed today" and this was at 3 pm. There were "new hours" posted which read MWF 9-6 and Sat 9-12. Obviously this is a lie! With an ignorant sign I can see that they are closed for good. What a joke!!

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