Kentucky Local News, Weather, Sports | Lexington, KY | WKYT

Macy's Glitch Double Charges Customers

CINCINNATI (AP) - Macy's acknowledges that some shoppers who
paid with a debit card on the weekend before Christmas were charged
twice.

The Cincinnati-based retailer blames a computer glitch and says
what it describes as "a small number" of customers were affected.
Their purchases were rung up at Macy's department stores between 1
p.m. and 2:45 p.m. on Saturday, Dec. 20.

Consumers are being advised to check their bank statements. If
they see they were double-billed, they're to fax the statement to
Macy's (at 513-573-2433), with their bank account number blacked
out.

Macy's says it will clear up any overcharges, as well as any
bounced-check or overdraft fees customers incurred because of the
problem.

(Copyright 2008 by The Associated Press. All Rights Reserved.)


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