Christine Talley knew something was wrong with her health in May of 2007..because her son, Jim, says she pushed the button on her medical alert device. Hundreds of miles away a dispatcher then tried to contact her through a speaker on Talley's inn table but the 69 year old woman did not respond.
“And I’ve had physicians tell me that if 911 had been called immediately, it would have made a big difference<,” said Talley.
Instead of calling 911, Talley says the Boston company called his wife's cell phone. When Talley arrived at her mother's side no ambulance was there and his mother died. That tragedy prompted Talley to push…”Christine’s Law,” which takes effect Thursday, New Year’s Day.
“If a person pushes that button and they do not respond, they're going to have to contact 911, and they have to contact family members also,” said Talley.
But Talley says there's a lot of people not protected in other states, and now he's pushing for a federal law.
Besides Kentucky, only Texas has a medical alert oversight law.
“A senior is a person, my mother was a person. When they need help, regardless of what the help is, get them the help they need,” said Talley.
Talley says after his mother died, they filed a complaint but were told the medical alert industry wasn't regulated. The new law changes that.
“And they can be fined up to $10,000, these companies can, if they fail to do what they're supposed to do,” he said.