Misclassified Cars in "Cash for Clunkers" Program?

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A popular program appeared to be coming to an end, but last night the U.S. Senate voted to make sure that didn't happen.

A $2 billion dollar extension was given to the "Cash for Clunkers" program, which is intended to boost auto sales. However, one Lexington man says there is a glitch in the system.

Will Darragh says his dad's truck, an '87' Dodge, is a clunker.

"This truck was made for this program", says Will Darragh.

With the "Cash for Clunkers" program going on, his dad decided to upgrade.

"The problem is the government had this big gas guzzler classified the same as a small 4-cylinder truck", Darragh says.

Therefore, his dad didn't get the $4,500 he was expecting.

Employees with the Glenn Auto Mall say the clunkers program has been good for business.

"Probably 50 percent of sales have been "Cash for Clunkers" and our sales are probably up 30 percent", says Rick Asher, a car sales manager at the Glenn Auto Mall.

However, they say they have dealt with little glitches such as in Will Darragh's case.

"Classifications of cars that are classified wrong", says Rick Asher.

One of the biggest problems they say is that there is nobody to really talk to if there is a problem.

"You have to email them and with that we haven't had a lot of response with the email", says Asher.

In Will Darragh's case, they went ahead and helped him anyway.

"We were able to just trade the vehicle through the dealership and give them our guarantee on it", says Asher.

Will Darragh says although he is now a satisfied customer, he does question the "Cash for Clunkers" program.

"This makes me think there's other models out there that they have classified incorrectly", says Darragh.

Employees at the Glenn Auto Mall say they are hoping to get these glitches worked out with the government that they and other car dealerships have dealt with.

The government plans to keep the "Cash for Clunkers" program running through Labor Day.

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