Phones were ringing so much at Epperson’s Heating, Air, Plumbing and Electric, it was hard for dispatcher Keema Huff to keep up with them.
“Yes, hold, please,” she told one caller while trying to answer another call.
Many woke up to find their homes cold. Their heating systems couldn't handle the cold, or so many of them thought.
“They don't really have a problem, they start getting nervous. I can understand. I get nervous whenever I know they're getting nervous,” says Eugene Epperson of Epperson’s Heating and Air.
He’s been in the heating and air conditioning service for more than 34 years. He's seen problems of every sort.
Monday however, is the kind of day Epperson experiences at least once a year when everything from motors stop running to heating oil, jells up.
Across town, Thiral Davis of Davis Heating and Air received a call of a thermostat that wouldn’t go higher than 66 degrees. He headed into the basement and found a switch in the furnace failed.
“When the temps drop in the single digits, and stay down in the teens, the problems show up,’ says Davis.
Heating and air specialists say one of the easiest things you can do to avoid problems is by doing something as easy as making sure your filter is clean.
“There are more problems filters not being changed than anything else. Especially heat pump systems,” says Epperson.
Many people adjust their thermostats up or down when the outside temperatures do the same. But these people say the best thing you can do is just leave it alone.