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Agency urging leniency with high heating bills

The Kentucky Public Service Commission is asking electric and natural gas utilities to work with customers who are having difficulty paying higher heating bills in the wake of a harsh winter.

MGN Online

FRANKFORT, Ky. (AP) - The Kentucky Public Service Commission is asking electric and natural gas utilities to work with customers who are having difficulty paying higher heating bills in the wake of a harsh winter.

The agency that regulates the state's utilities sent a letter to chief executives of the utilities. It urges the electric and natural gas providers to "be as flexible as possible . in avoiding disconnections and in allowing customers to make arrangements to extend their payments."

PSC Chairman David Armstrong says the higher monthly bills could come as a shock to many customers.

The PSC says assistance is available from the state through the Low Income Home Energy Assistance Program. A number of utilities have also announced increased corporate contributions to their assistance programs.

(Copyright 2014 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.)


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