LEXINGTON, Ky. (WKYT) – Kentucky American Water advises customers that it will make a temporary change in its water treatment processes beginning Thursday, Oct. 11, and continuing through Sunday, Nov. 4, 2012.
During that time the company will make its annual switch from using chloramines as a disinfectant to free chlorine.
The company will resume using chloramines on Monday, Nov. 5.
Kentucky American Water’s water treatment plants in Fayette County as well as its newest plant in Owen County will be affected by this temporary change.
The temporary use of free chlorine is part of an annual water quality program that assists the company in achieving excellent quality tap water for its customers throughout the year.
During this time customers may notice a more pronounced smell of chlorine in the water, but the water continues to meet all state and federal drinking regulations. Dechlorination procedures conducted by customers with special situations (such as fish owners, etc.) do not change.
Often this annual switch in disinfectant occurs during water distribution system flushing in the spring, but in 2012, the company conducted many targeted system flushing
activities throughout the year, so a system-wide flushing will not be conducted at this time.
Customers with any questions regarding their tap water may contact Kentucky American Water’s 24-hour Customer Service Center at 1-800-678-6301.
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