Shelby County dispatcher helps woman save child in near-drowning

SHELBY COUNTY, Ky. (WKYT) - A 911 dispatcher in Shelby County is being called a hero for helping save a 17-month-old child's life.

The mother says her child nearly drowned.

"The water's on, and she can't breathe ma'am. Her eyes are rolling back in her head, please help me," you can hear Jennifer Armour pleading in the 911 tapes.

It happened Friday morning. Armour says she placed her child, Hannah, in the tub for a bath, and briefly stepped away to grab a towel. When she came back, she says water from the shower was hitting Hannah in the face, and she had stopped breathing.

Dispatcher Sheri Abshire told Armour how to get her baby breathing again.

"I didn't even think it would be okay, so I wanted her to know. I thought she was dying, and I needed to know what to do," Armour says.

"If you're hysterical and you're speaking to a hysterical person, you're not going to get anywhere. So you just try to use your calming voice," Abshire says.

Armour says thanks to Abshire's quick thinking and her calming voice, she was able to get Hannah breathing again. Doctors say Hannah will make a full recovery.

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