Phone Outage Causes Problems For Some Hamburg Businesses

Trying to charge something proved to be a big challenge Monday for many customers at Hamburg.

Crews working on the Liberty Road construction project hit a cable around noon, knocking out phone service to 1,800 customers.

That included several Hamburg stores.

Without phone service, most of them had to go to a cash or check only policy. Others took credit cards, but used old fashioned methods.

Windstream officials worked through the afternoon to restore phone service. They tell 27 NEWSFIRST everything was restored by 5 Monday afternoon.

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  • by Windstream customer on Jan 22, 2008 at 05:34 PM
    I would like to thank all the workers who worked very hard for hours to restore the phone service. I think that some of the very diligent work that was done to restore the phone lines should have been covered more, instead of how bad it all was. It seems like it was making it more interesting to interview aggravated customers of the stores rather than the workers trying to restore the lines. How about we give them the thanks they deserve, had it not been for them we could complain all we want but the lines would still be down. For those who rely solely on "plastic" to get what they need, what about cash? The world is so reliant on technology they don't know what to do without it, what would happen to us if it were out for days, would we not eat? Think about it, people existed for many years without credit cards and survived, we need to learn how to do that! I would like to say I'm a windstream customer, and a very happy one, and last but not least, THANKS for your hard work!!!!
  • by Phone Guy on Jan 22, 2008 at 04:09 AM


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