City Responds To Disputed $8,000 Water Bill

A few days after refusing comment on an $8,000 water bill, Danville city officials are now giving us their side of the story. They tell 27 NEWSFIRST the customer in question hasn't been given the bill yet, the meter is currently being tested and the issue is being investigated.

It's a huge question: how could anyone use $8,000 worth of water, especially in this house, that's been vacant for two years.

Renee Durham's grandmother no longer lives in the house, yet the home was recently slapped with a notice of excessive water usage. When relatives called City Hall about the notice, they were told to expect a big bill. The bill hasn't arrived yet, but the worry has.

Danville city officials say they're willing to work with Durham and her relatives. The meter has been sent off for testing, to see if there's a problem. But the city manager says it is very possible for a home to rack up a big bill.

Here's some insight into just how much water $8,000 will buy. Jazzy's Car Wash in Lexington says for $1500, you can wash about 3500 cars. That means that it would take about 4 months or 18,000 cars to rack up an $8,000 bill.

The city manager says they didn't say much earlier on the issue because they thought that Durham and or her family were threatening legal action. Durham says that's not the case.

If the bill is correct, the family will be offered a payment plan .


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Comments are posted from viewers like you and do not always reflect the views of this station.
  • by teresa Location: usa on Mar 14, 2008 at 05:05 AM
    hi!!!! i can't understand!!
  • by RALPH Location: PIKEVILLE on Feb 27, 2008 at 05:29 AM
    SINCE ALL OF YOU ARE BLAMING THE CITY, MAYBE YOU HAVEN'T HAD TIME TO THINK THAT SOME ONE MAY HAVE HOOK UP A TEMPORARY LINE AND USE THE WATER FOR THEMSELVES. THIS HOUSE IS EMPTY FOR 2 YEARS RIGHT?
  • by Mom Location: KY on Feb 26, 2008 at 10:36 AM
    Maybe she can pay that water bill for that family!
  • by Tina Location: letcher co on Feb 26, 2008 at 02:58 AM
    Please people pull together...this family has been out of this house for 2 yrs. and it is ashame for a family to have to go threw this kind of worry. If i ant mistaken most of the county's in ky have been under a water shortage and i think if there was some kind of leak then they would of seen it from the water tank. and then that is when they should send there employees out to investage where the water is going. so put the blame where it lays water co. if there was a leak then it was your responsibility to find it. remember this family has been moved out for 2 yrs. so why would you not of removed the water meter. and by the way how was this lady notified as to how much she owed on a water bill if the bill had not been sent out. and the arraingments that needs to be made to this family is a public apology. wake up people and stand behind this family. most of all start praying for them that this worry does not make them sick. May God Bless This Family.
  • by Lindsey Location: Danville on Feb 25, 2008 at 05:58 PM
    Whoa!!! I do hope someone steps in to help this family fight this, because it is not right. I feel very sure there is an inside or field error. First of all with that many gallons a leak would be noticed. Even if it ran out the toilet you would have to have several toilets leaking. With that big of a leak would not the water company notice that they were treating more water at the plant and a tank was emptying quicker. PLUS, just how often does the company read the water meters?
  • by Kristie Location: London on Feb 25, 2008 at 09:51 AM
    I have had several leaks in my water line and never had a bill over $800 and I had someone tell that you can get one adjustment for a water leak. which means you pay the average of your previous months water bills and the remaining balance is gone.
  • by Anonymous Location: manchester ky on Feb 24, 2008 at 06:35 PM
    Why cant they just admit they made a mistake in reading the meter and get over it.
  • by tammy Location: frenchburg on Feb 24, 2008 at 05:30 PM
    sounds like to me someone is trying to gets some bills paid, only they are trying to get someone else to foot the bill, theres no way someones water could be that high, I had a water break one time in a trailer I was renting to someone, and it was busted for a month before we knew about it, the bill was $300, there seems to be something fishy about this!!!
  • by John Location: Richmond on Feb 24, 2008 at 04:37 PM
    The City of Danville could look for a catastrophic break, like the one described by the City Manager. There will be nothing wrong with the meter. Someone needs to step up and see what is going on. Let WKYT check the house for leaks and do a story on it. I am sure there are people everywhere that get taken advantage of every month by companies like this. No recourse, pay the bill or go without water...
  • by Bill Location: Somerset on Feb 24, 2008 at 01:35 PM
    To those of interest in this $8,000. water bill, you may visit the attorney general site and ky.gov and review the PSC posting. I have it and the information for each county is wonderful. Tons of money was invested by the previous administration of the state of Kentucky. To the victims; Bring a lawsuit against the water company for the allegations!
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