Hazard officials say customers waiting for their water to come back on may get relief by Thursday morning. Meanwhile, water crews are trying to fix leaks and fill storage tanks in the north end of Perry County.
Day 12 and still no water coming from this faucet at Air Methods Ambulance Service in Chavies.
"The weather for flying has been kind of tough, but being on the ground without water makes it a little more difficult to get along," said Pilot Eric Morschhauser.
The building doubles as a headquarters and home for pilots who work seven day shifts. Morschhauser says the hardest part is not knowing how long the problem will last.
"For example, if I need to sleep off site to be able to conduct normal hygiene I need to know if I'm going to make it a one night stay or a five night stay," added Morschhauser.
And homeowners nearby say they are having a hard time finding water.
"Took three jugs up there and they were out of water at Save-A-Lot and most of the grocery stores. Everybody buying water up," said Mary Baker.
Sykes Enterprises installed two water tanks last year after experiencing several water outages. The company employs 700 people and site manager Chris Melton says going without water is not an option.
"Not just for an employer stand point, but for both of our clients we support, it would be catastrophic," said Melton.
Hazard water customers remain under a boil water advisory. They're also asked to conserve water until further notice.