Sykes Enterprises Returns To Eastern Kentucky

By: Danielle Morgan Email
By: Danielle Morgan Email

A former Perry County company is coming back to town.

Sykes Enterprises announced lay-offs in 2003 and closed their Hazard facility shortly after in 2004, but officials say they always intended to come back to Perry County.

Since the Perry County site closed, we've heard several announcements over the last four years.

From 2005 when one Sykes official said the company was unhappy with over-seas operations, to 2006 when a medical call center considered moving into the empty building.

“Sykes never really left Perry County, we always said it was temporary,” Chris Melton said.

Site director, Chris Melton says the company needs 100 employees to start off with and plans to hire around 200 employees within the first year.

“We're going to have two clients in our facility. We're going to have a financial services client as well as a fortune 100 communications client,” Melton said.

Melton says he believes there's a growing need for the services they provide and employees can be confident in having job stability.

Rashaun Wilkinson has already been hired as the senior account manager and made the move from Virginia for his job.

“There's a lot of work that's been going on at this time, making sure that we seek out and we hire as many energetic individuals as we can from the Perry County area,” Rashaun Wilkinson said.

As of April this year, Perry County's unemployment rate was 6.6% but that could certainly change with Sykes back in the area.

“If all 200 jobs go to Perry County, you would look at lowering the unemployment rate from 6.6 percent to 4.9 percent,” Rick Baker said.

A few basic positions have already been filled at Sykes, but in order to fill up to 200 jobs, a job fair will be held next week at the Coalfields Regional Industrial Park at the Sykes facility.

The job fair will be from 10:30 am until 8 pm on June 28th and 29th.

Then on the 30th from 8 am to 4 pm.


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  • by intheknow Location: morganfield on Sep 9, 2011 at 03:58 AM
    Sykes shut down the Morganfield KY. location.. Everyone lost jobs here.. Be carefull what is offered to them to provide"jobs"....
  • by dh Location: perry on Oct 23, 2007 at 06:48 AM
    I worked at sykes during the "shutdown". There were alot of people who lost their jobs because supervisors wanted to keep their ittle favorites. I was pointed out while others who at 3 times the maximum were rolled back to well under 10. I said that I would never go back, but times change and people change. I'll give it another go. Besides, the day I took my interview, one the office managers said they had heard the stories about the lousy team leaders, and they had plans to make sure that this wouldn't be a repeat. Now, lets hope it's not all talk.
  • by HollarBound Location: Hazard on Oct 8, 2007 at 11:19 AM
    Well, well, well. Sykes has once more opened for business and I understand they've hired some of the SAME unsavory characters in key team leader roles. This does not bode well for those who were hopefull that the second coming of Sykes would turn out better than their first go round. As it stands now it seems that Sykes isn't serious about being successfull if they insist on re-hiring dead end losers who bring the sleaze in off the street. Good going Sykes! Quality Customer Service is JOB ONE, Right?! Yeah Right!
  • by deanna Location: adams on Jul 23, 2007 at 11:21 AM
    i attended the job fair for this office and i have been trying to find a number to contact them about the job. does anyone know the number to the hazard/perry county office? if you do please email it to me at (edited please do not share personal e-mail addresses on a public forum) thanks in advance
  • by Conservative Location: Hazard on Jul 12, 2007 at 11:27 AM
    Amanda, as I understand it Sykes originally left because one of their main clients that they supported had dropped them. But whatever the circumstances of their departure your attitude is foolhardy. Take a look around and see the lay of the land for what it is. Diverse career opportunities are scant to say the least unless working at Walmart or Lee's chicken is something that you would deem as long term options and career worthy. By being indignant over a perceived injustice you are merely cutting off your nose to spite your face. This goes to the rest with similar compliants. It's the free enterprise system and no corporate entity is beholden to pull you out of your financial doldrums. If they decide to come here and have another go at it, it will be through the dint of your own effort, accountability and work ethic that you will pull your self out of whatever nose dive you find yourself in now. Be thankful Sykes is willing to make the investment in the community which will in turn offer to those who qualify a chance at a better life.
  • by Amanda Location: Pikeville on Jun 30, 2007 at 08:57 PM
    I think that it is pathetic!! I worked at the Pikeville location, and they screwed so many people over..guess it didn't work out so well "over seas"!! I wouldn't give them the time of day. Hopefully you folks in Perry Co. don't. I would hate to see people without jobs again..cause remember they left once, they will do it again! They only have to sign a 2 - 3 year contract, so be careful.
  • by Valerie Location: Hazard on Jun 25, 2007 at 12:28 PM
    I'm excited. Hopefully Sykes will see that we have matured since 2003-2004. We need to show that we can be professional.
  • by Korleonis Location: Pikeville on Jun 23, 2007 at 07:45 PM
    If Perry County don't want them, Pikeville will take it. I worked at the Pikeville from almost the start to the very end. I would give body parts to be back there again.
  • by anonymous Location: Pikeville on Jun 22, 2007 at 01:40 AM
    Burn me once, shame on you. Burn me twice... So, how long with they last this time? Until India comes knocking with a deal?
  • by Dave Location: Knott County on Jun 21, 2007 at 10:16 AM
    Maybe the customers in this country had problems understanding the Filipino language. I used to work for Sykes, then everyone was told go to hell. They admitted to us that they found two dollar an hour workers in the Phillippines. They only gave a two month warning. If you depend on a job to feed your family that is not long enough. I once asked their human services manager why the pay was so low. I was instructed on the art of obtaining food stamps. The state of Kentucky should look into that type of practice. Anyone with self respect would never even consider going back to a company like that. Let them go back where they came back from. I will be at the job fair with handouts bearing all on Sykes Enterprizes.
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