LEXINGTON, Ky. (WKYT) - The family of a Kentucky basketball fan says he is making progress after taking a serious fall inside Rupp Arena.
WKYT first told you about 73-year-old Dickie Gregory earlier this week.
He was paralyzed after falling while trying to get to his seats in the upper deck at last Friday's game against Transy.
By-standers and paramedics at the game were the first to respond.
Now WKYT brings you a behind the scenes look at the people responsible for your safety at Rupp Arena.
During a basketball game at Rupp Arena, while cats fans are focused on watching the game, many folks behind the scenes are focused on watching out for you and keeping you safe.
Being responsible for the safety of thousands of fans isn't an easy talk to take on, but for EMS crews and first responders it's their normal everyday routine.
Brina Wainscott of the Lexington Fire Department says, "Pretty much we run the gamin. Your everyday sick case, someone isn't feeling well, we respond to those as well as a myriad of other types of calls, broken legs, sprained ankles and cuts and bruises."
An arena seating 23,000 people, with several rows of sky high seats, can also cause some safety concerns. Take what happened last week, when 73-year-old Dickie Gregory fell down the bleachers and suffered serious injuries.
"The facilities themselves are a challenge just because of the height. If you're on the upper level and you have a broken leg then its harder to get you down but that's what our fire department provides. Everyone here is trained to do that type of work."
Crews also handle everything from intoxicated fans to fans who suffer seizures, some of which are caused by the strobe lights at Big Blue Madness.
"Anything on the medical side you can imagine we are available to respond to those."
And obviously, when it comes to injuries and illnesses, time is of the essence.
"The toughest thing for us as a fire dept is getting through the traffic and crowds so its nice that we have a true first response in place that can provide care until we get there."
Safety officials also have customized equipment that allows them to assist folks who are injured or ill as quickly as possible.
Lexington Fire Department officials also say there are multiple first aid rooms located within the stadiums.