Social Workers Give High Marks For New System To Report Threats

FRANKFORT, Ky. (AP) - Some Kentucky social workers are giving
high marks for a computer-based system that allows workers to
report threats, attacks and other security concerns.
The reporting system is among changes by the state Cabinet for
Health and Family Services since the slaying of western Kentucky
social service aide Boni Frederick last October.
It enables social workers to report security concerns to
Frankfort using a Web site that immediately e-mails the report to
supervisors in Frankfort and in the field.
Previously workers had to fill out a written report and fax or
mail it to Frankfort.
Shenise Mack, a Jefferson County social worker, said the
computer-based system is "going to be a way to help us." Jennifer
Williams, who also works in Jefferson County, called it a sign of
"tremendous progress."
Both said threats and attacks are an ongoing problem for social
workers who often deal with hostile and angry adults who sometimes
have mental health or substance-abuse problems.

(Copyright 2007 by The Associated Press. All Rights Reserved.)

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