An estimated 25-hundred customers are without water right now as officials try to fill up tanks in the area.
Hazard city manager Paul Feltner says the northern end of Perry County’s water service was shut off today as tank levels dropped.
That is leaving many people frustrated.
Feltner says they are having trouble filling water tanks throughout the county.
“The system is very large as 28 tanks and several of those do not have any storage,” Feltner says.
And that leaves many customers very upset.
“We can't wash dishes, we haven't been able to bathe, we just sponge bath,” Mary Green says.
“It’s been hard having to boil water to take baths and wash bottles and stuff,” Rachel Imhoff says.
Water was shut off to much of the northern part of Perry County, including the Chavies area, and people are looking at other options to get water.
“I thought about going out and getting snow and melting it a bit but it wouldn't do much good,” Green says.
“We've had to go to Wal-Mart and different places to buy water and have to go to family who has water and get water off of them too,” Imhoff says.
Members of the Perry County Sheriff's Office are delivering water to customers that do not have it.
“They’re switching shifts and take somebody some water and help them I was tickled pink this morning,” Green says.
Feltner is asking everyone to remain patient and conserve as much water as possible.
“Hopefully we can begin to get more water out, more storage built in our tanks and turn this situation around for all of our customers,” Feltner says.
A boil water advisory for all Hazard water customers remains in effect.
Feltner and other city officials are asking people to conserve water as much as they can so they can fully restore water service to all of Perry County.