Letcher County 911 paging system down

By: Jerrika Insco Email
By: Jerrika Insco Email

Letcher County's 911 paging service has been down since Friday morning.

The paging system is not expected to be back up until Monday.

Rescue officials in Letcher County have not heard their pagers sound all weekend.

"With the paging system down, you are going to have a lapse if you've got a lot of emergency flow," said Carter Bevins, the Neon Fire Chief.

All 911 calls in Letcher County go directly to dispatch at the state police post in Hazard.

With the paging system down, officials are using other ways to communicate.

"If we need to make contact with one of these agencies, the dispatch center will attempt to make contact over the radio or make a phone call," said Chris Hays, Kentucky State Police Dispatch.

State police say the back-up plan is working.

"No safety issues whatsoever. We plan for these contingencies. Technology being what technology is you're bound soon or later to have issues with it," said Hays.

Fire rescue officials say there is no reason to worry.

"As soon as we get the call, we'll take the information and we'll take care of it," said Derek Meade, Neon Fire Rescue Department.

Although the 911 paging service is down, people can still dial 911 for emergencies.

Rescue officials were told to stand by to answer phone and radio calls until the paging system is fixed.

State police say both Letcher County officials and radio technicians at the post are working to resolve the issue.

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