Officials in Letcher County said they have never seen anything like it.
One woman said the gas pedal got stuck in her car, causing her to drive into the Isom Vendor's Mall.
Letcher County Sheriff's Deputy Crystal Davis said she was dispatched out to a call of a vehicle that had crashed into a business, but was not ready for what she saw when she got there.
"I expected maybe a dent in the building, but it was all the way in there," said Davis.
She said she had never seen anything like it before.
"Wow! That's all I could say," said Davis.
Davis said she was told four people were inside vendor's mall at around 1:15 p.m. when a woman driving a burgundy KIA SUV drove through the brick building!
Davis said they do not suspect any intent or driving under the influence.
A worker who was at the cash register said she could not believe her eyes.
"It was like an explosion," said Barbara Mattingly.
"First you see glass flying everywhere and then the car, I was in shock."
Mattingly said she could not believe the outcome.
"I was glad that nobody was hurt, I was sure they was going to get one of those ladies out from underneath that car," said Mattingly.
She said two associates were standing right in the path of the car and if there had not been an opening in the wall the women would not have been as lucky.
"If it hadn't have been for that door behind me here those ladies would have been hurt," said Mattingly.
Mattingly said it was something she never thought she would witness.
"I was all shook up and was real nervous, it was bad, I know I have seen things like this on tv but i never thought it would happen in person," said Mattingly.
Mattingly and other store workers said the mall will likely be closed for a few days. Davis said the driver sustained a small cut on her hand, but no other injuries were reported.
"God was with them today," said Davis.
"It's a miracle."