It's Crisis Day and that means thousands of people in the region are trying to get help when it comes to paying for their heating bills.
Low income people that qualify for the program must have a disconnection notice.
Community action agency leaders can only help so many people a day.
Before dawn the line reached to the street at the Bell-Whitley Community Action Agency in Pineville.
People stood in the cold for the chance to get heat.
"There's no work...so it's hard for people to make it," said Steven Burchfield.
Burchfield has stood in line for nearly 4 hours.
He hopes he will be one of the lucky ones to get help.
Burchfield has six kids and lives on a fixed income.
He says he needs the help.
At 7:30 workers opened the doors.
Everyone was given a number but only a little more than 80 people will be helped.
In less than 20 minutes community action agency officials have reached their quota. Leaders say this really shows what kind of need there is here in the region.
For those that could not get assistance, officials say they will help them on Wednesday.
Dozens of people left with only a number.
Every number represents a family in need.
"The people getting heating assistance...it shows you the need is there. If we weren't here... what would they do?
What would happen? It's critical," said Norman Cornelius with Bell-Whitley C.A.A.
A critical sign of the hard times.
Leaders say they will continue to help folks as long as they have the funding.
For more information on the program just contact your local C.A.A.