UPDATE: People now have heat in Magoffin County

By: Whitney Burks Email
By: Whitney Burks Email

SALYERSVILLE, Ky. (WYMT) - Dozens of people woke up to warmer homes in Magoffin County Thursday morning.

Officials with Frontier Gas tell us crews worked up until 2 a.m. to restore service to its customers.

Officials told us on Tuesday the cold weather caused a problem with their gas lines leaving people without not only gas hear, but also gas for hot water heaters and refrigerators.
Some folks in Magoffin County have been struggling to stay warm because they say their gas heat went out during bitter cold weather.

The thermometer measured 34 degrees at the Arnetts' home in Salyersville Wednesday afternoon, but rewind about 24 hours...

"It was nine below the morning it went off," said Clarence Arnett.

Record lows struck.

Arnett says he woke up Tuesday morning to the bitterly cold temperatures making their way inside and no gas heat to battle them.

"We went all gas figuring that gas would never leave us, but gas left us," he said.

Starting up small heaters helped fight the frigid air, but they faced other issues too.

"Stove is gas. The hot water heater's gas. I would have had a gas refrigerator if I could have but I couldn't get one. I guess it's good that I didn't," said Arnett.

They were not alone.

"My stepson and brother-in-law, they said their gas is off too. They said well it's off all over the county," said Arnett.

All of them are customers of Kentucky Frontier Gas.

We did try to talk to officials at Frontier Gas in Prestonsburg, but we were told no one is available for an interview.

They did tell us they are working to fix the problem and they expect most people to be up and running by Wednesday evening.

"If I don't pay them I'm responsible. If they don't furnish me gas they should be responsible," said Arnett.

The Arnetts say they were told the cold air thinned out the gas supply, and warmer temperatures would help the situation.

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