People within the Green Hills Water District are without water again, but this time water officials say miscommunication is to blame.
Now, Green Hills workers are scrambling to provide their customers with water.
A scheduled repair at Pineville Water System left Green Hills customers without water, but water officials in Pineville are not taking responsibility for their water outage.
"We have not limited them on the total amount of pump time. What we've done is made them adhere to a schedule that allows us to move the appropriate amount of water up Highway 221 to serve them," said Bill Bunch, the manager of the utility commission in Pineville.
Bunch says Green Hills was given ample notice to store water ahead of time.
"All three of the systems had the same opportunity to prepare and to plan for the potential outage on our system," said Bunch.
The plant manager at Green Hills says no one told him the water would be shut off.
"They had called me probably a month ago and let me know they was going to have the repairs done, but it wasn't supposed to affect us, not this bad," said Obie York, the plant manager at Green Hills.
York says there is nothing he can do for Green Hills customers until they receive more water from Pineville.
Green Hills could not turn their pumps on until Pineville started pumping water to them or else they would burn up their motor and stop the water flow completely.
Green Hills was able to pump water from Pineville for five hours only filling their tank enough to keep the elementary school in session.
County officials handed gallons of water out to Green Hills customers this afternoon.
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