FLOYD COUNTY, Ky (WYMT) - Officials with the Kentucky Board of EMS say they have issued an order of temporary suspension against Questcare EMS.
Questcare has been scrutinized by some emergency management directors across the coverage area for slow response times and by former employees who say their equipment was not adequate.
So far, there's no response from Questcare.
Their ambulances serve Floyd, Johnson, Martin, Magoffin, and PIke counties.
KBEMS officials say the suspensions will remain in place until any appeals are completed and the board determines to retract the order or take final disciplinary action.
KBEMS Statement on Questcare Order of Immediate Temporary Suspension, August 2, 2012:
"After reviewing the evidence in an investigation of Questcare EMS the Kentucky Board of Emergency Medical Services (KBEMS) Temporary Suspension Panel determined due to major deficiencies found systemwide an Order of Immediate Temporary Suspension was necessary to protect the public’s health, safety and welfare.
Based upon evidence gathered by KBEMS through inspections, records reviews and investigations the panel concluded the acts are serious enough to immediately suspend all five of Questcare’s licenses in Eastern Kentucky serving Floyd , Johnson, Magoffin, Martin and Pike counties. The suspensions will remain in place until any appeals are completed and the board determines to retract the order or take final disciplinary action.
The citizens of the Commonwealth entrust KBEMS with the responsibility to ensure the best possible emergency medical care is provided in every Kentucky community. In light of this order KBEMS has contacted other ambulance service providers in the affected counties and the board has been assured coverage will continue to be provided to patients needing medical services in these areas so no one goes without urgent medical care. KBEMS will continue to monitor any impacts on service, " Michael Poynter, Executive Director -Kentucky Board of Emergency Medical Services (KBEMS)