Phone service knocked out again in Letcher Co.

By: Katie Roach Email
By: Katie Roach Email

Copper thieves strike again in Letcher County.

The thieves only took 200 feet of copper wiring, but it left many homes and businesses around the Isom area without phone service for most of the day.

This is not the first time businesses along Highway 15 in Isom have gone without phone service.

Kenneth Combs who owns Comb's Pet Kingdom and Grooming says this is the second time in two weeks the phone service has been out.

Kentucky State Police confirm that this outage is the result of copper thieves, and it's making business hard.

"When phones go down, you can't operate no with the business nowadays. Credit cards are 80 percent of my business. That credit card machine, if it's not working you get very little business," said Combs.

He also depends on his phone to make appointments, a vital aspect of his grooming business.

He came up with a temporary solution to try and ease the damage to his business.

"I called the phone company and they forward the calls to my cell phone, and that way I can at least get call in," said Combs.

But that does help the fact that his credit card machines are down, and he is worried this will not be the last time he faces these problems.

"I don't know what they are going to do about that . I know they need to do something because time is getting worse and and people will keep stealing it," said Combs.

Kenneth Combs just hopes the outages stop before his customers start going somewhere else.

Service at the pet shop has been restored, and AT&T is working as quickly as possible to get service back to everyone.

State police are still investigating and are asking any one with information to call them.

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