Shoppers at the Middlesboro Mall said that they thought after-Christmas crowds were not too bad this year.
“I had a purse that I don't know I didn't really like the color of it and I am probably going to take it back and get a red one ‘cause I like red better,” said Danielle Hoffeditz, a shopper who was on her way out of the mall with a friend.
Regardless of the reason, people headed out to swap, shop and stimulate the economy.
“My wife came to return some things that she didn't really like and then she needed some make up and we went and talked to the Clinique lady,” said Philip Rhodes, a Belk’s department store shopper.
Those who work retail said that they understand how to handle the situation so that the customers are satisfied.
“You know how it is, you will get shirts that don't fit you and stuff like that so we always try to help our customers out with an exchange,” said Angel Daniels of Belk's Department Store.
“If they want to do an exchange, we always like that better than a return.”
Despite returns, workers and customers agreed that there was just the right amount of traffic.
“It has been pretty steady off and on here right now it's kind of mellowed out, but earlier today we were pretty busy here at around 2 or 3, it's our busiest time,” said Daniels.
“It was just pretty much small town easy, sometimes like the first of the month it is a lot of traffic, but I mean mostly it was just easy,” said Lindsey Rhodes, a Belk’s department store shopper.
While shoppers said there are lots of red tags out, some are waiting for the best deal possible.
“I saw a really cute sweater dress that I want but will probably come back in a couple of weeks to see if it is on sale more,” said Hoffeditz.
The Middlesboro Mall will be open for the rest of the year and open at 10 a.m. on New Year’s Eve.