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Eastern Kentucky University Training for Supervisors

Classes Offered At:
EKU Richmond Campus
Perkins Building
521 Lancaster Avenue
Richmond, KY 40475
EKU Corbin Campus
Corbin By-pass/Hwy 3041
One Pennington Way
Corbin, KY 40701
EKU Manchester Campus
50 University Drive
Manchester, KY 40962
EKU Somerset Campus
46 Turpen Court
Somerset, KY 42503

All Classes are 9:00 a.m. to 4:00 p.m.

Our seminars can be taken as part of the Certificate program or as an individual professional development topic.

Course Tuition (includes materials)
 3 Day Seminar $380
 2 Day Seminar $275
 1 Day Seminar $250
 Computer Classes $160

Onsite customized training is available. Call Workforce Education at 859-622-8405 for a free quote or to register today! Visit www.ceo.eku.edu/workforce for more information.

“First Line Supervision Certificate Program”
Now that you’re a supervisor, you have most likely developed the technical skills required in your field. Your continued success now depends upon the ability to get things accomplished through others. EKU’s supervision program helps develop your interpersonal skills or “people skills” area. The programs are designed to offer a bridge between technical skills and supervising others to increase overall company performance. These classes are helpful for new supervisors, those without formal training, and workers who hope to move into a supervisory role in the future.

“Basic Supervision Certificate”
The First Line Supervision Program begins with an 18-hour seminar (3 one-day classes), Basic Core Concepts I. Participants then select an additional 18 hours (3 days) of elective seminars—6 hours of which may be computer classes. This completes the Basic Supervision Certificate for a total of 36 hours. Basic Core Concepts I is required to receive the Basic Supervision Certificate.

“Advanced Supervision Certificate”
Advanced Supervision is the second phase of the program and consists of another 18-hour seminar (3 one-day classes), Advanced Core Concepts II. Participants then select an additional 18 hours (3 days) of elective seminars—6 of which may be computer classes– for a total of 36 hours of training. This completes the Advanced Supervision Certificate. Advanced Core Concepts II is required to receive the Advanced Supervision Certificate.

Elective Options:
 Accident Prevention
Highlights practical approaches to promote safety and prevent accidents in the workplace.
 Business Writing
Improve your written communication skills.
 Coaching & Workplace Communication
Assess employees’ development needs and respond with appropriate leadership style.
 Conflict Management
Use communication skills to defuse conflict and solve problems. Learn how to respond successfully in a variety of situations that occur in the workplace.
 Creative Problem Solving
Learn how to effectively apply creative techniques for problem solving while capitalizing on your own creative talents.
 Dealing with Difficult People
This course emphasizes communication and flexible thinking as key methods of dealing with difficult people.
 Effective Team Building
Learn the practical framework required for building teams within a work unit.
 Embracing your Emotional Intelligence
Leaders will benefit from this course by understanding how aware they are of their emotions as well as those of others, how to deal with negative emotions, and how to utilize positive emotions to improve their leadership performance and that of their team.
 Legal Issues for Supervisors
Explore legal aspects and obligations of being a supervisor.
 Managing Stress
From burnout to performance...learn what causes stress, its effect on behavior, physical and mental health, and ways to alleviate stress.
 Motivating Employees
Learn practical leadership skills to increase employee motivation and performance.
 Presentation Skills
As a supervisor, having good presentation skills is a must...but it can also be intimidating to speak to a group. This two-day seminar provides the opportunity to develop your presentation style in a safe environment.
 Sexual Harassment
Led by a practicing attorney “policy to prosecution”...current issues that supervisors need to know for today’s workplace.
 Time Management
Designed for anyone who wants to do a better job managing their time—both in the workplace and at home.
 MS 2010
Instructor-led Microsoft 2010 computer classes are also available.
Only one computer class may count towards each certificate.

Microsoft 2010 Computer Classes
Excel Basic—February 15
Excel Intermediate—March 8
Excel Advanced—April 12
Outlook—April 19
Introduction to the Computer—February 18
Excel Basic—March 25
PowerPoint Basic—April 1
Word Basic—April 29
Excel Intermediate—June 10
Introduction to the Computer—February 4
Excel Basic—March 4
Word Basic—April 15
PowerPoint Basic—May 20
Introduction to the Computer—February 13
Excel Basic—March 20
Word Basic—April 17
PowerPoint Basic—May 8

Spring, 2013 Class Schedule
 Basic Core Concepts I—February 6, 7, & 12
 Creative Problem Solving—
February 20
 Conflict Management—March 5
 Emotional Intelligence—March 19
 Motivating Employees—March 27
 Sexual Harassment—April 16
 Managing Stress—April 23
 Time Management—April 30
 Advanced Core Concepts II—Dates TBA
 Legal Issues—February 21
 Interpersonal Communication Skills—February 28
 Managing Stress—March 7
 Presentation Skills—March 21 & 28
 Basic Core Concepts I—April 11, 18, & 25
 Advanced Core Concepts II—May 7, 14, & 21
 Accident Prevention—May 9
 Coaching & Workplace Communication—May 23
 Dealing with Difficult People—June 6
 Conflict Management—February 11
 Motivating Employees—March 18
 Sexual Harassment—May 13
 Creative Problem Solving—June 17
 Conflict Management—March 27
 Motivating Employees—April 3
 Dealing with Difficult People—May 22
 Sexual Harassment—June 12

Core Concepts I
Core Concepts I provides participants the opportunity to learn vital skills needed to successfully supervise in today’s ever-changing workplace. This course is based around the book Taking the Step up to Supervisor by Geoff Nichols and includes the following topics: Learning your New Role, Expectations of Supervision, Motivating and Coaching Others, and other critical issues.

Core Concepts II
Advanced Core Concepts II offers an opportunity for a supervisor to expand the concepts introduced in Core I through detailed examination and case-study experience. Added material includes the performance appraisal process, the changing workplace, legal aspects of supervision, and growing into management. Learn to make your best skills as supervisor become second nature.

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