A Lexington, KY entrepreneur was recently awarded the ‘Operational Excellence’ award by CK Franchising, Inc, the franchisor of Comfort Keepers®. Helen Rades was recognized at the Annual Dinner and Awards Ceremony during the Comfort Keepers® Leadership Conference held in Boca Raton, Florida, April 11 through April 13, 2013.
This was the first year for this prestigious award which recognizes operational excellence in quality of service delivery. Helen Rades, owner of Comfort Keepers of Lexington, KY received the award from the company’s support office in Dayton, Ohio and was selected from over 650 Comfort Keepers franchises nationwide. Criteria for the award include overall client satisfaction for quality service, caregiver satisfaction, and community involvement.
“This is indeed an honor,” said Rades. “To be recognized not only by our clients, but also by our family of caregivers who provide the type of personal care that is the hallmark of Comfort Keepers, and the local community in Lexington we serve… it just doesn’t get any better than that.”
Comfort Keepers, a growing franchise offering in-home care, and services for seniors and others needing assistance, allows clients to live comfortably in their own homes and maintain their independence. Comfort Keepers provides in-home care assistance, such as cooking nutritious meals, light housekeeping, running errands, medication reminders, and assistance bathing. Helen Rades has owned the Lexington (and surrounding counties of Jessamine, Scott, Woodford, Franklin, Anderson and Bourbon) Comfort Keepers franchise for 11 years.