WEEKSBURY, Ky. (WYMT) - Eight days and counting for some as thousands remain without water across the region.
The failure to resolve water problems in Floyd County has people changing their everyday lifestyles.
Calls from customers keep piling up. However, folks say resolutions have become false guarantees.
"Yes I'm calling from Weeksbury too see if you all had heard anything about when the water would be on," Jessica Jarrell called Southern Water Monday afternoon.
Not a single drop of water has fallen from Jarrell's faucets at her home in Weeksbury in eight days.
Southern Water representatives told Jarrell her water would be on around noon Monday.
By 4:00 p.m. her pipes were still dry.
"This is craziness. You should never have to go eight days with no water. I don't care what water company you're on. It's ridiculous," she said.
Unusually cold temperatures caused Southern Water customers to lose water.
"You have to heat water to wash dishes with. You have to heat water to wash your children off because you can't bathe them. You have to heat water to cook with. I mean it's a daily struggle to heat this and heat that. It's ridiculous," said Jarrell.
Jarrell even kept her kids home from school Monday since heating bottled water and sponge bathing is all they could do.
"It's not fair. Everyone should have water and a way to bathe, and brush their teeth and be clean when they go to school," said Betty Cook with Southeast Volunteer Fire Department
The department is just a couple miles from Jarrell's home.
They are gearing up to help collecting as many cases of water as they can.
"We took our vehicles and loaded it up, and brought it back ourselves, and unloaded it and distrubuted it," said Cook.
But they say the water is going quicker than it is coming in leaving many folks relying on creek water to survive and praying for even a trickle from the faucets.