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Questcare EMS donates assets to hospital

By: Whitney Burks Email
By: Whitney Burks Email

PRESTONSBURG, Ky. (WYMT) - An Eastern Kentucky ambulance service is out of business leaving many employees shocked.

As we reported earlier this week Questcare EMS shut its doors Monday, but officials say there has been confusion about the future of the company and who might take over.

Questcare employees say they were notified earlier this week through an email that they would no longer have jobs. The move leaves nearly 100 Eastern Kentuckians out of work.

Two signs were taped to the door at Questcare headquarters Thursday. One informs people the company is out of business. The other is a copy of the letter employees received Monday.

Questcare's licenses were temporarily suspended by the Kentucky Board of EMS last year who said the ambulances were unsafe.

The licenses were since reinstated, but Monday employees were told the company is shutting down and all equipment is being donated to Highlands Regional Medical Center.

"They had just offered the donation. We were really appreciative of such a generous contribution," said the hospital's Director of Public Relations Maxanna Cook.

Employees we talked to did not want to go on camera, but did say they were under the impression the hospital would keep running the ambulances. Hospital officials say that was never the case.

"From the very beginning it was always a donation discussion. It was never for us to purchase or operate," said Cook.

Questcare donated 17 ambulances and four licenses. Hospital officials say it will all be sold.

Employees we talked to say even with all the trouble Questcare has been through within the past few months they never expected the company to shut down for good.

We tried to contact Questcare's president, Kevin Fairlie, but our phone calls were not returned.

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