LONDON, Ky. (WYMT) - A new system at the Laurel County Correctional Center is designed to bring inmate's families into the jail cells.
The glass windows rarely have inmates behind them during visitation now. Inmates do not even leave their cells. Instead, they talk through these kiosks.
"I think that it doesn't matter if you see them on the screen or through the window. You still can't give them a hug and you have 15 extra minutes," said a mother of an inmate, Sandy Overstreet.
The 30 minute visits are free, and inmates can pay for other visits. The kiosks also allow inmates to send messages to family members and communicate with jail staff.
Jail officials say the kiosks significantly decrease problems caused by moving inmates throughout the facility.
"Just the shear number of movements of moving them from the cell, bringing them down to the visitation booth, moving them back to the cell. It's difficult," said the Laurel County Jailer, Jamie Mosley.
And now inmates can experience things closer to the outside world than looking at people through glass.
One inmate says he gets to see anything in his house his family will show him, as long as it is appropriate.
The video visitation system has been being used for two months.
There are two 30 minute visitations for each inmate per week, as long as they are at the facility. Video visitations outside the facility are available for a price. The longest possible visit is two and a half hours.