A new water pipeline and water treatment plant is nearly complete, but the water company says they need the customers to help recover the $162 million invested in the water plant and pipeline.
Wednesday the public had a chance to voice concerns they have about the proposed rate increase.
After the public forum, the Kentucky American Water will take the rate proposal before the Public Service Commission for a series of hearings.
According to the spokesperson for Kentucky American Water, if the proposal is approved, customers will start seeing an increase in water bills this fall.
Susan Lancho with Kentucky American Water says the average water bill is around $25, the increase will take the same person's bill to $34.
Those opposed to the rate increase, like Lexington Mayor Jim Newberry, say while the water company deserves to ask for some help recovering the money, the increase they are proposing is simply too much too soon considering the water company raised rates in 2009.
Kentucky American Water serves about 119,000 customers in 10 central Kentucky counties.