Water woes in Richmond are causing some problems for the city.
A water line broke early Thursday morning, which disrupted service for many customers under Richmond Utilities, Madison County Utility District, and Kirksville Water.
Until further notice, the entire city of Richmond and parts of Madison County are under a boil water advisory.
We're told water is being restored to most people in the Richmond area.
Officials say the break was in a transmission line that shut off pumps used to treat the water.
Water officials say the break in the line was isolated and valved off. Another line was being used to get water to residents. By Thursday afternoon, the break had been repaired.
A dozen schools around Richmond fall under the boil water advisory.
Bottled water had to be distributed to students and staff at those schools.
Water fountains were sealed off and restroom schedules were also modified because of the water problems.
"It's just one of those things that we count on being there when we turn the spout on, and when it doesn't happen, we get a little panicked, but this morning it went smoothly," Madison County Schools spokesperson Erin Stewart said. "We're just glad we have contingency plans in place to keep things rolling without much disruption."
Some restaurants only offered limited service. For example, Fazoli's closed the dining area for hours, only taking drive-thru orders. Others that opted to open did so using precaution. For instance, tap water was not served at Gillum's Thursday.
We're told the boil water advisory will remain in effect until Friday. Richmond Utilities representative says Friday afternoon around 2:00 should be the earliest the advisory will be lifted as the water quality is currently being tested.
Water should be boiled for 3 minutes before consumption.
Officials say water in Berea was not affected.
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